Elevated Product Search Failures

Incident Report for Patlytics

Resolved

This incident has been resolved. Product Search is back to oprational.
Posted Mar 10, 2026 - 23:54 EDT

Investigating

We currently detected elevated failures for Product Search caused by an underlying provider issue. This may result in some Detection Reports and Infringement Portfolio Heatmap returning no products or failing to start downstream claim chart generation.
Posted Mar 10, 2026 - 22:46 EDT
This incident affected: Detection Report.